COVID-19: Your safety is our priority!

We are committed to your safety and creativity at this time...

In accordance with local, national and global health organizations, Art Factory has made necessary adjustments to ensure the safety of our staff and customers, and we will continue to do so. We invite you to continue to shop with us, in person and online, with confidence. You are also welcome to contact us by email ( or telephone (613.299.1873) to place an order – curbside pick-up or shipping will be arranged.

Rest assured, our top priority during these unprecedented times is to process your online orders safely and efficiently. This means that we quarantine all new products received, we wash hands and use gloves when packing orders, and we employ physical distancing measures with customers, delivery staff or curbside pickups. It is possible that you will experience a slight delay in the arrival of your order if it is being shipped by Canada Post. Your patience and understanding during these extraordinary times is truly appreciated.

As the situation evolves, we will keep you notified of any adjustments made to our procedures here at the Art Factory. In the meantime, please feel free to get in touch if you have any questions or concerns!

Thanks for contacting us. We'll get back to you as soon as possible.